BOLD DECISIONS BRING BIG RESULTS.

I help get you there.

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SERVICES

STRATEGY

  • Facilitate strategy workshops to identify and clarify strategy
  • Define purpose and value proposition
  • Define growth strategy through clarifying core competencies and target market
  • Define divest strategy through clarifying critical derailers and obstacles to success
  • Org communication and alignment
  • Cascading OKRs and execution

BUSINESS TRANSFORMATION

  • Business model redesign
  • Outsource, offshore and rightshore
  • Redesign processes and tools
  • Innovate through automation
  • Leadership turnaround
  • Realign org structure
  • Assess existing customers and contracts
  • M&A assessment and assimilation

ORGANIZATIONAL ALIGNMENT

  • Org diagnostic and blueprint for transformation
  • Communication strategy
  • Org structure redesign
  • Resource reallocation
  • Clarify roles and responsibilities

CHANGE
MANAGEMENT

  • To support transformation and turnaround initiatives
  • Communication
  • Rebranding
  • Repurposing
  • Culture assimilation

CX & EX JOURNEYS

  • Map and diagnose employee and customer experience journeys
  • Transform experiences to make clients' lives easier and increase wallet share
  • Create a logical order to the clients' buying journey to make buying easier
  • Identify gaps in customer and employee experience and implement changes to increase satisfaction
  • Align employee experience to customer journey to strengthen your brand and bottom line

INTERIM LEADER

  • During transitions
  • For special projects
  • As a Board resource and advisor
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